You need a second opinion before spending more
I can review the current setup, explain the options in plain language, and help you choose a route that matches the actual risk and budget.
Service
Clear technical advice and hands-on support
I help small businesses understand their options, solve defined technology problems and plan sensible improvements. Engagements can be a one-off review, delivery support for a project, or a retained arrangement with an agreed scope.
This service covers defined consulting, implementation and retained support. It does not include managed security operations, emergency out-of-hours cover, or regulated compliance advice unless that is separately agreed and within MJCIT's insurance and competence.
A project is stuck between suppliers
I can help you establish what is finished, what is missing, and what a practical recovery plan looks like.
You need extra capacity, not a full internal team
Retained support can cover defined advisory and implementation work without implying 24-hour coverage or unmanaged access to your systems.
Typical needs
- Technical audits and architecture reviews
- System and supplier selection
- Cloud and software guidance
- Troubleshooting a defined problem
- Project recovery when delivery has stalled
- Ongoing advisory support with written boundaries
Typical deliverables
- A written view of the current problem and options
- Recommended next steps with trade-offs explained
- Hands-on implementation where that is the agreed work
- Supplier or tool evaluation notes
- A support arrangement with response times and exclusions
- Handover notes for internal staff or another supplier
A clear route from problem to launch
01
Understand
A short call establishes the problem, users, constraints, timescale and definition of success.
02
Define
MJCIT produces a written scope, delivery approach, assumptions, exclusions, milestones and price basis.
03
Design and build
Work is delivered in visible stages with regular demonstrations and decisions recorded.
04
Launch and support
The solution is tested, deployed, documented and handed over with an agreed support route.
Questions about this service
Do you provide ongoing support?
Support can be agreed as part of the project handover or as a separate retained service. The response time, included work and exclusions are written down so both sides know what is covered.
Does retained support include emergencies and security monitoring?
No, unless that is separately agreed. Default support covers defined advisory and implementation work with written response times. It does not imply 24-hour coverage, managed security operations or on-demand access to every system.
If this sounds like the problem you have, tell me about it
A short description of the users, constraints and deadline is enough to start a useful conversation.